This Privacy Policy explains how jiji5 collects, uses, stores, shares, and protects your personal information when you use the jiji5.club platform. It also describes your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Please read this document carefully before creating a jiji5 account or submitting any personal information.
Six core principles that govern how jiji5 handles your personal data.
jiji5 tells you exactly what personal data we collect, why we collect it, and how long we keep it. No hidden data practices. This Privacy Policy is written in plain English so every Filipino player can understand it.
jiji5 collects personal data only for the specific purposes disclosed in this Policy. We do not use data for undisclosed secondary purposes or sell your information to third-party marketers.
All personal data held by jiji5 is protected using 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised jiji5 personnel on a need-to-know basis.
You have the right to access, correct, delete, and restrict the processing of your personal data. jiji5 provides a clear, self-service mechanism for submitting data subject requests directly from your account settings.
jiji5 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Data that is no longer needed is securely deleted or anonymised.
This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules, as overseen by the National Privacy Commission (NPC). Your rights as a Filipino data subject are fully recognised by jiji5.
This Privacy Policy ("Policy") is issued by jiji5, the operator of the online gaming platform available at jiji5.club ("Platform"). This Policy applies to all personal information collected from players, registered members, website visitors, and support contacts in connection with use of the jiji5 Platform. By registering an account or using the jiji5 Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. This Policy should be read together with the jiji5 Terms & Conditions.
1.1 jiji5 is committed to protecting the personal privacy of every player who interacts with the Platform. The jiji5 Privacy Policy sets out, in plain and transparent terms, how personal data is handled throughout your relationship with jiji5 — from the moment you first visit jiji5.club to the closure of your account and beyond.
1.2 This Policy applies to:
1.3 This Policy does not apply to third-party websites, services, or payment processors that may be linked to or integrated within the jiji5 Platform. Those services are governed by their own privacy policies, and jiji5 is not responsible for third-party data practices.
2.1 For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations, jiji5 acts as the personal information controller in respect of all personal data processed through the jiji5 Platform.
2.2 As personal information controller, jiji5 determines the purposes for which, and the manner in which, personal data is processed. jiji5 is responsible for ensuring that all processing activities comply with the DPA and the regulations of the National Privacy Commission ("NPC") of the Philippines.
2.3 Contact details for data privacy matters are set out in Section 16 of this Policy.
3.1 jiji5 collects personal data in the following categories. The table below summarises the types of data collected and the primary purpose for each:
| Category | Data Types | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph | Account registration; KYC/AML verification; age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communication; OTP delivery; support; regulatory notices |
| Financial Data | GCash/Maya number, bank account details (BPI/BDO/Metrobank), transaction history | Deposit & withdrawal processing; AML compliance; fraud prevention |
| Gaming Data | Bet history, game session records, win/loss records, bonus usage | Platform operation; responsible gaming monitoring; dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, session logs | Platform security; fraud detection; service improvement |
| Communication Data | Live chat transcripts, support ticket content, email correspondence | Customer service; complaint resolution; quality assurance |
| Preference Data | Responsible gaming settings, communication preferences, language settings | Personalised service delivery; responsible gaming compliance |
3.2 Sensitive Personal Information. Identity documents submitted for KYC verification (such as government-issued IDs) may constitute sensitive personal information under the DPA. jiji5 applies enhanced security controls to sensitive personal information and limits access to authorised compliance personnel only.
4.1 jiji5 collects personal data through the following means:
5.1 jiji5 uses personal data for the following purposes:
5.2 jiji5 will not use your personal data for any purpose that is incompatible with the purposes listed above without obtaining your explicit consent in advance.
6.1 Under the Philippine Data Privacy Act and its implementing rules, jiji5 relies on the following legal bases for processing personal data:
7.1 jiji5 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Personal data is shared only in the circumstances described below.
jiji5 shares personal data with carefully selected third-party service providers engaged to support Platform operations, including: payment processors (GCash/Maya integration partners, BPI/BDO settlement partners); KYC and AML identity verification providers; fraud detection and security service providers; cloud infrastructure and data hosting providers; and customer communication platforms. All service providers are contractually bound to process data only as instructed by jiji5 and to maintain appropriate security standards.
jiji5 may disclose personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required or permitted by applicable law, including PAGCOR, the Anti-Money Laundering Council ("AMLC"), the National Privacy Commission, and other competent authorities.
In the event of a merger, acquisition, restructuring, or sale of assets involving jiji5, personal data may be transferred to the successor entity as part of the transaction. Registered players will be notified via their registered mobile number if such a transfer affects their data, and you will retain the right to request deletion of your data prior to any such transfer.
8.1 jiji5 uses cookies and similar tracking technologies to support the operation and security of the Platform. The categories of cookies used are as follows:
8.2 Non-essential cookies (functional and analytics) are placed only with your prior consent, which may be given or withdrawn via the cookie settings in your browser or via the jiji5 cookie preference centre. Withdrawal of consent for non-essential cookies does not affect your ability to use core jiji5 Platform functions.
9.1 jiji5 implements technical, organisational, and administrative security measures appropriate to the sensitivity of the personal data processed, including:
9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected players, jiji5 will notify affected individuals without undue delay via their registered Philippine mobile number and/or email address, and will report the breach to the National Privacy Commission within the timeframe required by the DPA.
10.1 jiji5 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to longer retention periods required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML Act (RA 9160) compliance |
| Financial transaction records | 5 years after transaction date | AML and tax record-keeping requirements |
| Gaming records (bet history) | 3 years after account closure | Dispute resolution; regulatory audits |
| Communication records | 2 years after account closure | Support quality; dispute resolution |
| Technical / log data | 12 months from collection | Security monitoring; fraud investigation |
| Marketing preferences | Until consent withdrawn or account closed | Opt-in marketing communications |
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Anonymised data (which can no longer identify any individual) may be retained indefinitely for statistical and analytical purposes.
11.1 Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of the personal data jiji5 holds about you:
11.2 How to Submit a Data Subject Request. To exercise any of the rights listed above, contact jiji5 via live chat within your account dashboard or by email to [email protected] with the subject line "Data Privacy Request." jiji5 will acknowledge your request within seventy-two (72) hours and will respond substantively within thirty (30) calendar days, as required by the DPA.
11.3 jiji5 may decline a request where it would conflict with a legal obligation (e.g., AML retention requirements) or where the request cannot be verified as having been made by the account holder. Where a request is declined, jiji5 will explain the reason in writing.
12.1 The jiji5 Platform is strictly prohibited to persons under the age of twenty-one (21) years. jiji5 does not knowingly collect, process, or retain personal data from persons under 21 years of age.
12.2 Where jiji5 discovers that personal data has been collected from a person under 21 years of age, such data will be immediately deleted and the associated account permanently closed. Any funds deposited by an underage person will be handled in accordance with applicable Philippine law.
12.3 If you believe that a person under 21 has created a jiji5 account, please contact jiji5 support immediately via live chat within the Platform.
13.1 The jiji5 Platform integrates with a number of third-party services to deliver core Platform features. These include: GCash and Maya (e-wallet payment processing); BPI, BDO, and Metrobank (bank transfer processing); Coins.ph (cryptocurrency payment processing); licensed game providers (Pragmatic Play, NetEnt, and others); and fraud detection and security service providers.
13.2 Where your personal data is shared with third-party service providers, it is shared only to the extent necessary to provide the relevant service. All third-party processors are bound by data processing agreements requiring compliance with applicable data protection law and jiji5's security standards.
13.3 jiji5 is not responsible for the privacy practices of any third-party service that operates independently of the jiji5 Platform. You are encouraged to review the privacy policies of any third-party services you use in connection with your jiji5 account.
14.1 Where jiji5 transfers personal data outside of the Philippines (for example, to cloud infrastructure providers or international game certification laboratories), such transfers are made only to countries or organisations that provide an adequate level of data protection, or pursuant to appropriate contractual safeguards such as standard contractual clauses approved by the National Privacy Commission.
14.2 jiji5 will not transfer personal data to any jurisdiction that does not provide an adequate level of protection for data subject rights without obtaining your explicit consent or ensuring appropriate contractual protections are in place.
15.1 jiji5 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jiji5's data processing practices. The date shown at the top of this Policy reflects the most recent revision.
15.2 Material changes to this Policy — meaning changes that affect the nature of data collected, the purposes for which it is used, or your rights as a data subject — will be communicated to registered players via SMS to their registered Philippine mobile number at least seven (7) calendar days before the changes take effect.
15.3 Continued use of the jiji5 Platform following the effective date of an updated Policy constitutes acceptance of the revised terms. If you do not accept material changes, you may request account closure in accordance with the jiji5 Terms & Conditions.
16.1 For any questions, concerns, or data subject requests relating to this Privacy Policy or jiji5's data processing practices, please contact the jiji5 Data Privacy team through the following channels:
16.2 Complaints to the National Privacy Commission. If you believe that jiji5 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available through the NPC's official channels.
16.3 jiji5 encourages players to contact us directly in the first instance to resolve any privacy concern, as we are committed to addressing data privacy issues promptly and transparently.
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